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How to execute agile change via the influence of servants?


It is our ability to lead that determines the very nature of our existence. In all aspects of human life, leadership is a self-perpetuating phenomena that permeate all aspects of human existence. Adding a new dimension to this inherent human ability to lead is the practice of agile servant leadership.


What does it mean to be a servant leader, and how can you become one?


According to Investopedia, servant leadership is characterized by the following characteristics:


In the context of leadership, servant leadership is a style and concept in which one person interacts with people in order to gain authority rather than power, whether as a boss or as a colleague.


Servant leadership, as the name implies, is characterized by a spirit of service rather than by a desire to be in charge. As a result, it differs from traditional leadership styles that are characterized by authoritarian, transactional, or bureaucratic characteristics.


Its main goal is to provide benefits to the company, its workers, and the surrounding community. Its primary goal is to fulfil the needs of others, rather than to justify its own existence. It is predicated on the use of various forms of servant leadership to promote the development and well-being of others.


What exactly does it mean to be a servant leader?


Robert K. Greenleaf is generally credited with coining the phrase "servant leadership" in 1970, when he wrote an essay titled "The Servant as Leader." One of his most famous phrases from the essay is as follows: 

Firstly, and most importantly, the servant-leader is also a servant... Every one of these things starts with a natural desire to serve, to be the first to serve. Then, by making a deliberate decision, one may strive to become a leader.


However, the servant leader concept existed before Greenleaf's widespread adoption. "... the monarch (leader) should be considered as well, not what pleases himself, but what pleases his subjects (followers); the king (leader) is a paid servant who distributes the state's wealth with the people," writes Chanakya, a 4th-century B.C. Indian philosopher, in his famous treatise "Arthshastra."


As a result, the servant leader's mindset is focused on serving others rather than on exercising power. That is, service is the true source of power, and the basic goal of any servant leader is to serve those who are serving them.


Consider how the Agile Manifesto's principles line up with this Agile servant leadership style, which puts a strong emphasis on service. It would be fascinating to see how well these concepts line up.


The Agile Manifesto and servant leadership are two important concepts to understand.


  • The four fundamental principles of the Agile Manifesto emphasize the need of servant leadership. This list includes the following items:


  • The focus should be on people and their relationships rather than on procedures and technology.


Workable software takes priority over comprehensive documentation in this situation.


In the absence of a formal contract, customer cooperation is encouraged.


Adapting to change in a planned and strategic way


Agile servant leadership is represented by these principles, which sincerely urges companies, project managers, and scrum masters to do the following:


  • Make the people who are enthusiastic about the projects the center of attention by highlighting their accomplishments.


  • Create an atmosphere and support structure that will allow these motivated people to turn their ideas into a useful product for the world.


  • You should have faith in these people and their abilities.


  • It is necessary to arrange daily contact and cooperation between people who make business choices and those who design and build the final product.


  • Maintain a calm and collected demeanor at times of inherent turmoil and uncertainty.


  • Agile servant leadership as a method of facilitating agile transformation is discussed.


The question is: how can this servant leadership concept help any organization, project manager, or scrum master go through the required agile transformation?




This rapid change may manifest itself in a variety of ways. Having a leader that has a genuine servant leader mentality is the first and most important need, and it is something that cannot be compromised.


In order to effectively manage Agile teams, a leader who is well-versed in the organization's intellectual and political cultures, as well as the fundamental servant leadership mindset, is required.


Unquestionably, both the Agile Manifesto and the concept of servant leadership are fully compatible with one another. As such, it has the potential to make a major contribution to the creation of an authentically agile culture across the organization.


It is critical that the scrum master plays an important role throughout the agile transition process. When the concept of servant leadership is being utilized to help with the agile transition, an organization needs a scrum master that has a genuine servant leadership mentality in order for the change to succeed.


The scrum master, in his or her role as a servant leader, Specifically, the Scrum Guide states:


It is the servant leadership style of Scrum that is intended to maximize team flexibility, creativity, and production – or, in other words, their effectiveness.


The Scrum values are as follows: openness, respect, commitment, courage, and focus (in that order). All of these concepts are exactly what the servant-based leadership paradigm is all about.


It is the scrum master's responsibility to behave and think in accordance with the scrum values; she exists to serve the team that thinks and acts in accordance with these principles.


According to the Scrum Guide:


It is the Scrum Master's responsibility to serve as the Servant-Leader of the Scrum Team.


The scrum master's position is intended to be devoid of any organizational authority or influence in order to successfully apply Agile servant leadership practices. As a result, the scrum master's responsibilities include:


The person who creates an environment that is favorable to individual contribution, active participation, and blossoming.


The person who facilitates the process of empowering others to make the necessary choices.


The scrum team leader is responsible for helping the development team, product owner, and business in the implementation of Scrum and the achievement of substantial agile transformation results.


A catalyst who motivates and encourages the team to reach its fullest potential.


A competent coach who knows how to create a high-performing, long-lasting group of players.


A builder who goes above and beyond to establish meaningful, long-term connections with all of his or her clients and customers.


At work, there are examples of servant leadership in action.


Let's have a look at how servant leadership presents itself in practice, or, to put it another way, how Agile servant leadership displays itself in real life situations.




Ms. Esha serves as a scrum master for a team of seven highly competent people who are working on the development of a mobile-friendly software application. Despite the fact that her team sometimes faces delays in the creation of one of the product's components, she has devised a strategy to handle the situation.


This person assists the group in the identification of an appropriate supplier.


Allows for crucial communication to take place.


Encourages the team to eliminate any obstacles that are preventing the product from being delivered on schedule.


Ms. Rinky, one of the team's seven members, has great business analysis and consumer interviewing abilities; nevertheless, Rinky has only just recovered from the personal traumas of her father's death and a devastating break-up with her boyfriend.




Ms. Rinky accepts Ms. Esha's invitation to join her for a cup of coffee one sunny day. Rinky is approached and asked if she needs assistance, which she readily accepts. Afterwards, Ms. Rinky is guided through three coaching sessions by Ms. Esha.




In order to help Ms. Rinky processes the intense sorrow and suffering she has lately experienced, the therapy sessions are designed to help Rinky become more self-aware, accept her misfortunes with an open heart, and allow the healing process to take place.




Agile servant leadership was apparent in each of the following instances in which Ms. Esha was involved:


To constantly prioritize her team members above everything else, no matter what the circumstance is.


Instead of taking totalitarian control, give them the authority to make the best choices they are capable of.


Through the course of the project, she was ready to assist the team whenever they were in need.


It is necessary to go above and beyond in order for a person to grow in all aspects of her life.


Individuals should be encouraged to take charge of their own life and make decisions.


As demonstrated by her desire and bravery to serve the team, Ms. Esha exemplifies the significance of having a mentality of service rather than dominance.


In order to enable fast change across the organization, many companies, in India, are deliberately adopting servant leadership.


Characteristics of Servant-Led Organizations


The following are some of the most important qualities of servant leadership that we can readily recognize in light of the debate:


Unwavering dedication to helping those in need


Individuals are given first priority.


Rather than emphasizing systems, it emphasizes the growth of the person.


However, rather than creating rote employees for an overly complicated machine, it produces energized leaders and knowledge workers.


Establishes a safe and empowering atmosphere that is favorable to creativity, productivity, and personal development.


Thinks and acts in a strategic manner.


Establishes a climate of confidence, trust, and regard for others


Throughout all circumstances, demonstrates understanding and compassion for others;


Listens with patience and openness.


He has a kind yet strong tone while speaking.


Through the use of violence and persuasion, one expresses one's authority, position, and prestige to an excessive degree.


He demonstrates exceptional character and honesty throughout critical decision-making situations.


Maintains a solid foundation by being modest, vulnerable, trustworthy, and honest in his or her interactions.


He sets a good example and follows his conscience.


It knows and lives by its mission: to serve a larger cause than one's own narrow self-interest in order to achieve personal success.


Our capacity to lead has an impact on all aspects of our lives. Leadership is a phenomena that starts with oneself and extends to all aspects of one's personal and professional life. The Agile servant leadership idea adds a new dimension to this natural human capacity to lead through service to others.


What does it mean to be a servant leader, and how can you become one?


According to Investopedia, servant leadership is characterized by the following characteristics:


In the context of leadership, servant leadership is a style and concept in which one person interacts with people in order to gain authority rather than power, whether as a boss or as a colleague.


Because servant leadership is defined by a spirit of service rather than dominance, it differs from traditional leadership styles such as authoritarianism, transaction, or bureaucracy. As the name implies, servant leadership is characterized by a spirit of service rather than dominance.


Its primary goal is to benefit the company, its workers, and the community as a whole; it thrives on the use of different kinds of servant leadership to promote the development and well-being of others and to help them succeed.


Conclusion:- 


In the words of Lao Tzu, a famous Chinese philosopher, a leader is defined as follows:


It is most successful for a leader when his people are completely ignorant of his presence; when his job is done and his goal attained, they will say: "We did it ourselves."


The characteristics of servant leadership are a reflection of the profound philosophy of Lao Tzu.


Throughout this book, we've explored every aspect of servant leadership and shown how it can be a strong force in facilitating fast transformation within an organization.


Nevertheless, how can a business or a servant leader evaluate whether or not the Agile servant leadership idea is delivering the intended results across the organiszation?


The following is a straightforward litmus test for the efficacy of servant leadership:




1. Can you see and feel the progress of the people you are entrusted to care for?


2. Are people today, brighter, healthier, more empowered, and more self-motivated than they were a generation ago?


3. Do you see a noticeable improvement in interpersonal harmony and collaboration right now?


Do people have the necessary motivation to take on the role of a servant leader?


5. What effect does your servant leadership have on the under-resourced sector of the community?


Good work! If the majority of your answers to these questions are positive, you should be pleased with yourself. Your servant leadership has, without a doubt, achieve the intended goal. A majority of the answers to these questions are unfavorable, which merely shows that there is more work to be done in your organization's environment. In order to maximize organizational and individual potential, your servant leadership style requires a greater investment of time, patience, and effort. And, as is always the case, where there is a will, there is always a way!




As a consequence of its organizational culture and principles, if your business is experiencing an Agile transformation, Agile servant leadership is a crucial leadership style to adopt in order to guarantee the success of the change. In the event that you are looking for support with Agile empowerment, we can assist you in adopting Agile via servant leadership as an Agile and Lean software development leader by using servant leadership. 


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